Frequently Asked Questions
Everything you need to know about your Alphalete gear and orders.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days via standard shipping. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that items marked as 'Final Sale' cannot be returned or exchanged.
How should I care for my performance apparel?
To maintain the longevity and elasticity of your gear, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and potential customs duties are calculated at checkout based on your specific region.
An item I want is out of stock. When will it be restocked?
We frequently restock our core collections, while limited edition drops may not return. We recommend signing up for email notifications on the specific product page to be alerted of restocks.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.